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Terms & Conditions

These Terms govern your relationship with the operator of betty-casino, accessible exclusively through betty-casino-ca.com. Please read these Terms carefully before using the service. Effective date: November 6, 2025.

Definitions

OBSERVE: Precise definitions are essential for legal clarity and user understanding. EXPAND: Definitions must reflect CA legal standards and the operational context of betty-casino-ca.com. REFLECT: All key terms are defined to prevent ambiguity and support enforceable interpretation.

  • Operator: The legal entity operating betty-casino-ca.com, headquartered at 66 Wellington Street West, TD Bank Tower, Suite 5300, Toronto, Ontario, Canada, M5K 1E6, and licensed by the Alcohol and Gaming Commission of Ontario (AGCO) & iGaming Ontario (iGO).
  • User/Player: Any individual who registers for, accesses, or uses the services provided by betty-casino-ca.com.
  • Account: A personal, unique profile created by a User to access and use gaming services.
  • Bet: A monetary stake placed by a User on the outcome of a game or event offered by betty-casino-ca.com.
  • Bonus: Any promotional offer, credit, or reward provided by the Operator, subject to specific terms and conditions.
  • Wager: The act of placing a bet using real or bonus funds on games or events available on betty-casino-ca.com.
  • AGCO/iGO: Alcohol and Gaming Commission of Ontario and iGaming Ontario, regulatory authorities overseeing gaming operations in Ontario, Canada.
  • KYC: "Know Your Customer" verification process involving identity and documentation checks.
  • Terms: The present Terms and Conditions document governing use of betty-casino-ca.com.

Account Registration

OBSERVE: User registration must comply with Ontario and CA regulations. EXPAND: Age verification, KYC, and user obligations are critical for legal operation. REFLECT: Procedures are established for secure, lawful account access.

  1. Eligibility: Only individuals aged 18 years or older, physically present in Ontario, Canada, may register for an account. The Operator will verify age and jurisdictional eligibility via identification documents.
  2. Registration Process: Users must:
    • Provide accurate personal information (legal name, date of birth, address, contact email).
    • Complete email verification by responding to a confirmation link sent to the provided address.
    • Undergo KYC by submitting valid government-issued identification and any other documents as required under CA law and AGCO/iGO guidelines.
  3. User Obligations:
    • All information provided must be true, complete, and current. Submission of false or misleading information is grounds for account suspension or termination.
    • Users are responsible for maintaining the confidentiality of their login credentials and must notify the Operator immediately of any suspected unauthorized use.
    • Each User may only register one account. Duplicate accounts are prohibited and may result in closure.
  4. Account Security: Users must not share account access with third parties. The Operator implements security measures but cannot be held liable for losses due to improper password management by Users.

Regional Compliance Note: KYC and age verification are mandatory under AGCO/iGO and CA law. Failure to provide requested documentation may result in denial or suspension of service.

Betting & Gameplay Rules

OBSERVE: Betting rules must be transparent and fair, with clear procedures for bet management and conduct. EXPAND: Compliance includes responsible gaming, anti-fraud, and behavioral standards, reflecting CA and AGCO/iGO requirements. REFLECT: All Users are bound by these rules to ensure legal, safe gameplay.

  1. Placing Bets:
    • Bets may only be placed by Users with a verified account and sufficient available funds.
    • Minimum and maximum bet amounts are specified within each game interface and are subject to change at the Operator's discretion.
    • Bets are only valid upon confirmation via the gaming platform. Once placed, bets cannot be altered or withdrawn except where system errors or force majeure are established.
  2. Types of Bets: The site offers a variety of bet types corresponding to different games and events. Rules for each game are available within their respective sections.
  3. Cancellation & Modification:
    • Bets cannot be canceled or changed after confirmation, except in the event of technical malfunction or regulatory intervention.
    • The Operator reserves the right to void bets suspected of resulting from collusion, fraud, or system error.
  4. Live Casino & Chat Conduct:
    • Users must conduct themselves respectfully in all chats and live interactions. Insults, threats, harassment, discrimination, or any form of abusive language are strictly prohibited.
    • Cheating, collusion, use of automated tools (bots), or any attempt to manipulate outcomes is forbidden and will result in immediate account suspension and potential legal action.

Regional Compliance Note: All gameplay is monitored under AGCO/iGO regulations. Responsible gaming mechanisms and fair play protections are enforced as per CA law.

Bonus Terms

OBSERVE: Bonus terms must be explicit, enforceable, and compliant with CA promotional gaming regulations. EXPAND: Define bonus activation, wagering requirements, prohibited activities, and combination restrictions. REFLECT: Users are fully informed of obligations and limitations regarding promotional offers.

  1. Bonus Activation:
    • Bonuses are subject to specific eligibility criteria and must be activated according to the instructions provided with each offer.
    • Bonuses may be time-limited; unredeemed bonuses will expire as specified in the promotion details (all bonuses valid until at least December 31, 2025, unless stated otherwise).
  2. Wagering Requirements:
    • Unless otherwise stated, all bonuses are subject to a wagering requirement of at least 35x the bonus amount before any bonus-related winnings may be withdrawn.
    • Bets placed on certain games (e.g., table games, excluded slots) may not contribute towards wagering requirements; see the Bonus Policy for full details.
  3. Prohibited Actions:
    • Abuse of bonus offers, such as opening multiple accounts or colluding with other players, is strictly prohibited.
    • Attempts to combine multiple ongoing promotions, unless explicitly permitted, are not allowed. Only one bonus may be active per User at any time.
    • Any suspicion of bonus abuse will result in forfeiture of bonus funds and potential account suspension.
  4. Policy Changes: The Operator reserves the right to amend or withdraw any promotion at its sole discretion, with notice provided in accordance with the "Changes to Terms" section.

Regional Compliance Note: All promotions and bonuses are administered in accordance with AGCO/iGO and CA consumer protection standards, ensuring transparency and fairness.

Payments & Withdrawals

OBSERVE: Payment processing must be secure, transparent, and compliant with CA financial regulations and AGCO/iGO standards. EXPAND: Address deposit/withdrawal methods, limits, fees, processing times, and refund conditions. REFLECT: Procedures are detailed for user protection and regulatory compliance.

  1. Accepted Payment Methods:
    • Deposits and withdrawals are accepted via major credit/debit cards, e-wallets, and select cryptocurrencies, as listed in the cashier section of betty-casino-ca.com.
    • The Operator may require Users to use the same method for withdrawals as used for deposits, subject to availability and regulatory requirements.
  2. Limits & Fees:
    • Minimum deposit: CAD $10. Minimum withdrawal: CAD $20. Maximum transaction limits may apply and are posted in the payments section.
    • All deposits and withdrawals are processed in Canadian Dollars (CAD). Currency exchange fees may apply for non-CAD accounts.
    • The Operator does not charge fees for standard transactions. Third-party financial institutions may apply their own fees.
  3. Processing Times:
    • Deposits are credited instantly or within a few minutes, subject to payment provider processing.
    • Withdrawals are subject to verification and processed within 1-3 business days. Additional delays may occur if further documentation is required under CA anti-money laundering laws.
  4. Refunds & Cancellations:
    • Requests for refund of unutilized deposits or accidental transactions will be reviewed in accordance with CA consumer protection legislation and may require proof of transaction.
    • Bonus funds and winnings derived from bonuses are not refundable except as required by law or at the Operator's discretion.
    • The Operator reserves the right to withhold payments or reverse withdrawals in the case of suspected fraud, money laundering, or breach of these Terms.

Regional Compliance Note: All financial transactions are conducted in line with PIPEDA, CA anti-money laundering laws, and AGCO/iGO regulations. Users may be required to provide additional documentation for large or suspicious transactions.

Limitation of Liability

OBSERVE: Limiting liability is essential to protect the Operator within legal boundaries. EXPAND: Detail obligations, exclusions, and maximum compensation in compliance with CA law. REFLECT: Users are informed of their rights and the Operator's limitations.

  • Operator Obligations: The Operator is committed to providing a fair, secure, and transparent gaming environment. All results are determined by certified Random Number Generators (RNGs) and are subject to regular audit by AGCO/iGO.
  • Exclusions of Liability:
    • The Operator shall not be liable for losses or damages resulting from User errors, technical failures, system interruptions, internet outages, acts of third parties, or force majeure events outside the Operator's control.
    • The Operator is not responsible for the performance or availability of third-party payment providers, game suppliers, or external links.
    • Users are solely responsible for any losses arising from unauthorized access to their accounts due to negligence or failure to maintain password security.
  • Maximum Compensation: In all circumstances, the Operator's maximum liability to any User shall not exceed the amount of the bet, wager, or transaction in question. No consequential, indirect, or punitive damages will be awarded.

Regional Compliance Note: These limitations are subject to mandatory CA consumer protection laws and do not exclude liability for willful misconduct or gross negligence.

Intellectual Property Rights

OBSERVE: All content, software, and branding require legal protection. EXPAND: Clarify copyright and usage prohibitions. REFLECT: Ensure Users are aware of their obligations regarding Operator IP.

  • Copyright Notice: All materials, including but not limited to text, graphics, software, logos, and audiovisual content available on betty-casino-ca.com, are the intellectual property of the Operator or its licensors and are protected under Canadian and international copyright laws.
  • Usage Restrictions:
    • Users may access and use content solely for personal, non-commercial purposes related to lawful participation in gaming services.
    • Reproduction, modification, distribution, transmission, display, or creation of derivative works from site content is strictly prohibited without prior written consent from the Operator.
    • Any unauthorized use of site content or software may result in civil liability and criminal prosecution under applicable laws.

Regional Compliance Note: Intellectual property rights are enforced under Canadian law; violators may be prosecuted accordingly.

Privacy & Data Protection

OBSERVE: Data privacy is governed by strict CA and PIPEDA standards. EXPAND: Reference to full privacy policy is required. REFLECT: Users are informed of their rights and data protection measures.

All personal and transactional data provided to betty-casino-ca.com is collected, processed, and stored in accordance with the Privacy Policy and applicable Canadian privacy legislation, including PIPEDA. For more details, please refer to the full Privacy Policy available on the website.

Regional Compliance Note: The Operator is certified for compliance with PIPEDA and applies all required safeguards for data protection under CA law.

Changes to Terms

OBSERVE: Users must be notified of any updates to contractual terms. EXPAND: Notification mechanisms and user options must be clear. REFLECT: The amendment process is compliant with CA legal standards.

  • Notification Procedure: Any material changes to these Terms will be communicated to Users by email and via prominent banner notification on betty-casino-ca.com at least 7 days before the changes take effect, except where immediate changes are required by law or regulation.
  • User Rights: Continued use of the service after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you have the right to discontinue use of your account and request account closure in accordance with the "Termination & Suspension" section.

Regional Compliance Note: Change notification procedures comply with CA consumer law and AGCO/iGO requirements for transparency and user consent.

Termination & Suspension

OBSERVE: Clear grounds and procedures for account closure are required under CA law. EXPAND: Detail User and Operator rights, notification, and refunds. REFLECT: Procedures safeguard both parties and ensure regulatory compliance.

  1. Operator-Initiated Termination/Suspension:
    • The Operator reserves the right to suspend or terminate any User account, with or without prior notice, in cases of suspected fraud, violation of these Terms, provision of false information, regulatory requirements, or inactivity exceeding 24 consecutive months.
    • Where possible, the Operator will notify Users by email of the reason for suspension/termination and inform them of any remedial actions or appeal options, unless prevented by law enforcement or regulatory authority.
  2. User-Initiated Termination:
    • Users may close their accounts at any time by contacting customer support. All available funds will be returned to the User, subject to verification and compliance checks.
  3. Refund of Funds: Upon closure, the Operator will process the return of any remaining real-money balance to the User's registered payment method, after deduction of any outstanding obligations or fees. Bonus funds not meeting wagering requirements will be forfeited.
  4. Appeal & Dispute: Users may appeal account suspensions or terminations through the dispute resolution process outlined below.

Regional Compliance Note: All account actions are performed in compliance with CA law and AGCO/iGO rules, ensuring user protection and due process.

Governing Law & Jurisdiction

OBSERVE: Legal jurisdiction must be stated, with compliant dispute mechanisms. EXPAND: Include arbitration and court options per CA law. REFLECT: Disputes are resolved fairly under local legal oversight.

  • Applicable Law: These Terms are governed by and construed in accordance with the laws of Ontario and the federal laws of Canada applicable therein, regardless of conflict of law principles.
  • Jurisdiction: Any disputes arising from or relating to these Terms, the site, or any services provided shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada, unless otherwise stipulated by mandatory provisions of law.
  • Dispute Resolution:
    • Before initiating formal proceedings, Users must first contact customer support to attempt an amicable resolution.
    • If unresolved, disputes may be submitted to binding arbitration administered in Toronto, Ontario, in accordance with the Arbitration Act, 1991 (Ontario), unless a different process is required by law or regulatory authority.
    • Nothing in this section limits a User's right to file a complaint with AGCO, iGaming Ontario, or other relevant regulatory bodies.

Regional Compliance Note: Dispute mechanisms are structured to comply with Ontario and CA legal standards, with regulatory recourse as required.

Contact Information

OBSERVE: Users must have access to accurate, up-to-date Operator contact details. EXPAND: Provide all communication channels for support and legal matters. REFLECT: Contact information is fully integrated and verifiable.

Regional Compliance Note: All contact details are maintained per CA regulatory requirements, ensuring prompt access to support and dispute resolution channels.